Last Updated: January 2025

1. Acceptance of Terms

By accessing and using the services provided by South Speed Cargo Movers, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by the above, please do not use our services.

2. Service Description

South Speed Cargo Movers provides logistics and cargo transportation services including but not limited to:

  • Air Freight Services
  • Sea Freight Services
  • Road Transport Services
  • Warehousing and Storage
  • Customs Clearance
  • Packaging and Handling

3. User Responsibilities

3.1 Accurate Information

You agree to provide accurate, current, and complete information about your shipment, including but not limited to content description, weight, dimensions, and destination.

3.2 Prohibited Items

You agree not to ship any prohibited or restricted items including:

  • Hazardous materials without proper documentation
  • Illegal substances or contraband
  • Items that violate international shipping regulations
  • Perishable goods without proper packaging

3.3 Packaging Requirements

You are responsible for ensuring that goods are properly packaged to withstand normal transportation handling unless you have specifically contracted our packaging services.

4. Payment Terms

4.1 Pricing

All prices quoted are subject to confirmation and may vary based on weight, dimensions, destination, and service type selected.

4.2 Payment Methods

We accept various payment methods including bank transfers, credit cards, and cash on delivery where applicable. Payment terms will be specified in your service agreement.

4.3 Additional Charges

Additional charges may apply for:

  • Customs duties and taxes
  • Storage fees beyond free storage period
  • Special handling requirements
  • Delivery attempts beyond standard service

5. Liability and Insurance

5.1 Limited Liability

Our liability for loss or damage to goods is limited as specified in your service agreement. We recommend purchasing additional insurance for high-value shipments.

5.2 Insurance Options

We offer various insurance options to protect your cargo. Insurance coverage and premiums will be discussed at the time of booking.

5.3 Claims Process

Claims for loss or damage must be filed within 30 days of delivery or scheduled delivery date with proper documentation.

6. Delivery Terms

6.1 Delivery Timeframes

Estimated delivery times are provided as guidance only and are not guaranteed unless specifically stated in your service agreement.

6.2 Delivery Attempts

We will make reasonable attempts to deliver goods to the specified address. Additional charges may apply for redelivery attempts.

6.3 Force Majeure

We are not liable for delays or failures in performance resulting from acts beyond our reasonable control including natural disasters, labor disputes, or government actions.

7. Customs and Regulations

You are responsible for complying with all applicable customs regulations and providing necessary documentation. We offer customs clearance services but ultimate responsibility lies with the shipper.

8. Privacy and Data Protection

We collect and process personal information in accordance with applicable data protection laws. Your information is used solely for providing our services and will not be shared with third parties except as required for service delivery or legal compliance.

9. Dispute Resolution

Any disputes arising from these terms or our services shall be resolved through:

  • Initial good faith negotiations
  • Mediation if negotiations fail
  • Arbitration under Indian law if mediation is unsuccessful

10. Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes constitutes acceptance of the modified terms.

11. Governing Law

These terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

12. Contact Information

For questions about these Terms of Service, please contact us at:

  • Email: southspeedcargomovers@gmail.com
  • Phone: (033) 4603 0092
  • Mobile: 9339521389 / 9051682092

13. Severability

If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms of Service will otherwise remain in full force and effect.

14. Entire Agreement

These Terms of Service constitute the entire agreement between you and South Speed Cargo Movers regarding the use of our services and supersede all prior agreements and understandings.